Feedback and Complaints

Your feedback and complaints are important to us so that we can improve and provide you with the best services possible.

Once you submit your feedback or complaint, we will get back to you in 48 hours.

For all your feedback and complaints, please send an email to: feedback@mimosacare.com.au or submit the form below.

If you prefer to speak with our staff member or manager at Mimosa Care, please call us: 03 7300 6132.

You can submit your feedback/complaint without providing your name or other details. If you do so, we will investigate the matter to the best of its ability with the information provided.

What are you submitting?(Required)

Feedback

Complaint

Person submitting the feedback/complaint

First Last

Mimosa Care Services' participant (where applicable)

First Last

Relationship to participant (Eg: Family/ self/ advocate/ service provider )

Preferred method of contact

Mobile Phone

Home Phone

Work Phone

Contact Number

Do you have any special communication needs (e.g., interpreter)? Please provide details:

What is your complaint about? If it has to do with a service or staff you interacted with, please give us with identifying information.(Required)

What actions do you think need to be taken?(Required)